Terms & Conditions

TERMS OF USE

These Terms & Conditions (“Terms”) govern your use of the websites, products, courses, digital resources, and services owned and operated by Kimberly Marie LLC, including NextLevelHairstylist.com and KimKennedxo.com, collectively referred to as the “Company,” “we,” “us,” or “our.” 
By accessing our websites, purchasing a product, enrolling in a course or program, or using our materials, you agree to these Terms. Please read them carefully before making a purchase or using our services.

1. Our Products & Services

Next Level Hairstylist™ provides educational content and business resources primarily designed for hairstylists and beauty professionals.
Our offerings may include online courses, digital downloads, calculators, templates, worksheets, playbooks, workshops, trainings, videos, educational materials, and other digital products or services.
Specific details, pricing, access periods, and inclusions for each offer will be described on the applicable sales or checkout page.

2. Digital Products & Access

Many of our products are delivered digitally and may provide immediate access after purchase.
You are responsible for providing an accurate email address and maintaining access to the email account used to complete your purchase.
If you experience a technical issue accessing your purchase, please contact info@nextlevelhairstylist.com so we can assist you.
Access terms may vary by product. If a product is advertised as including lifetime access, “lifetime” refers to the lifetime of that specific product while it continues to be offered and supported by the Company, unless otherwise stated at the time of purchase.

3. Refund Policy

Due to the digital nature of our products and the immediate access provided upon purchase, all sales are final and nonrefundable unless otherwise expressly stated on the applicable sales or checkout page.
This policy applies to digital products, online courses, trainings, workshops, templates, calculators, downloadable resources, and other digital materials offered by Kimberly Marie LLC and Next Level Hairstylist™.
Please review all product details carefully before completing your purchase to ensure the product is the right fit for you.
Not accessing, downloading, completing, or using a purchased product does not qualify the purchase for a refund.
If you experience a technical issue accessing your purchase, please contact info@nextlevelhairstylist.com, and we will be happy to assist you.

4. Payment Plans

Some products or programs may offer a payment plan option.
By selecting a payment plan, you agree to pay the full purchase price through the scheduled installment payments presented at checkout.
A payment plan is not a subscription and cannot be canceled simply because you no longer wish to participate in or use the purchased product.
You remain responsible for all scheduled payments unless otherwise expressly stated in writing by the Company.
If a scheduled payment is declined or fails, we may attempt to process the payment again or suspend access to the applicable program, product, or materials until the outstanding balance has been resolved.

5. Intellectual Property

All content and materials provided by the Company, including courses, videos, trainings, calculators, templates, worksheets, playbooks, PDFs, graphics, photographs, text, audio, website content, downloads, and other materials, are owned by or licensed to Kimberly Marie LLC and are protected by applicable intellectual property laws.
Your purchase gives you a limited, personal, nonexclusive, nontransferable license to use the materials for your own individual use.
Purchasing one of our products does not transfer ownership or intellectual property rights to you.

6. Sharing, Reproducing & Reselling Materials

Unless you have received prior written permission from the Company, you may not:
• Share your login information or purchased materials with another person
• Copy, reproduce, republish, upload, distribute, or sell our materials
• Modify our materials and represent them as your own
• Use our templates, calculators, trainings, or educational materials to create competing products or programs
• Distribute purchased resources to employees, coworkers, salon teams, students, clients, or other third parties
• Record, screenshot, reproduce, or distribute protected course content for purposes beyond your own personal use
Each purchase is intended for one individual user unless the applicable product specifically states otherwise.
We reserve the right to suspend or terminate access without refund if we reasonably determine that our intellectual property or account access policies have been violated.

7. Educational Purposes Only

Our products, courses, resources, and content are provided for educational and informational purposes only.
Nothing provided by the Company should be considered legal, accounting, tax, financial, medical, or other individualized professional advice.
You are responsible for determining how the information applies to your individual business and circumstances and for consulting an appropriate licensed professional when necessary.

8. No Guarantee of Results or Income

We believe in the strategies and education we provide, but we cannot guarantee any specific business, financial, client, career, or income results.
Your results depend on many factors outside of our control, including your experience, business, location, pricing, clientele, market conditions, implementation, effort, skills, and individual circumstances.
Any examples, testimonials, income figures, or success stories shared on our website or within our programs are examples only. They should not be interpreted as a promise or guarantee that you will achieve the same or similar results.
You are solely responsible for your business decisions, actions, and results.

9. Testimonials & Results

Testimonials, reviews, case studies, and examples shared by the Company represent the experiences of individual customers or clients.
Individual results vary, and testimonials should not be interpreted as typical results or as a guarantee of what you will achieve.

10. Third Party Platforms & Services

We may use third party platforms and service providers to host courses, process payments, deliver emails, provide downloads, or operate other parts of our business.
We are not responsible for interruptions, outages, errors, changes, or other issues caused by third party platforms or services outside of our control.

11. Limitation of Liability

To the fullest extent permitted by law, Kimberly Marie LLC and Next Level Hairstylist™ will not be liable for any direct, indirect, incidental, special, consequential, or other damages arising from your use of our website, products, courses, resources, or services.
Our content and materials are provided for educational purposes and are provided without guarantees regarding specific results.
You assume responsibility for how you use and implement the information provided.

12. Website Use

You agree to use our websites and content only for lawful purposes.
We reserve the right to restrict or terminate access to our websites, products, programs, or services if we reasonably believe these Terms have been violated or our content has been misused.

13. Privacy

Your use of our websites and services is also subject to our Privacy Policy.
Our Privacy Policy explains how we collect, use, and protect personal information provided through our websites and services.

14. Governing Law

These Terms are governed by the laws of the State of Washington, without regard to conflict of law principles.
Any legal action relating to these Terms will be subject to the applicable state or federal courts located in Washington.

15. Changes to These Terms

We may update these Terms from time to time as our business, products, or services change.
Any updates will be posted on this page with a revised “Last Updated” date.
Your continued use of our website or services following an update constitutes acceptance of the revised Terms.

16. Contact

If you have questions regarding these Terms & Conditions, please contact:
info@nextlevelhairstylist.com